How I Saved $80 with Sprint and Why You Should Read Personal Finance Blogs

I, like most people, do not check my monthly bills that are on auto pay unless something goes wrong.  So I am sure you can imagine my surprise when I was checking out one of the oldest personal finance blogs, My Money Blog, and I learned something about my specific Sprint Bill.

In the post Jonathan warned that about a  change in how Sprint was applying a company discount as it relates to a family plan.  Specifically, it was reported that Sprint would be taking my 16% discount would only apply to the main account and not to the second line.  I quickly signed into my account and found:

Sprint Bill

Effective your February bill cycle, Family and Business Share monthly plan charges will be billed differently.  Discounts will only apply to the monthly recurring charge for the primary line.  Line 2 will be billed at the applicable Add-a-Phone rate and will not be discount eligible.

In reality this would only increase my bill by a couple bucks a month.  But it wasn’t the increase in my monthly bill that mattered to me.  What matter is that when your cellular provider materially changes its terms and conditions it provides an opportunity for you to leave your cellular provider without an early termination fee.  So I did what any good personal finance nut would do…I saw an opportunity to pounce!  This isn’t the first time I used a material change in my cell phone bill to my advantage.

Negotiating with Sprint For Savings

The Wife got her black berry bold one year ago this month, thus she has another year to go before she can upgrade to the iPhone she has been coveting recently.  However, I thought by threatening to leave I could  push forward her upgrade eligibility.  I calmly explained the situation to the very nice retentions specialist,

Me: Could I cancel that Account with no repercussions?

Sprint: Yes, but the change is only going to add a few dollars to your bill

Me: But this means I can get her an iPhone on your competitor with a reduced rated.  Can you push forward her date?

Sprint: She has a year left, there is nothing I can do.

Me: Can we push it forward 6 months as a sign of good faith to stay with the company.

Sprint: No.

Me: Can you hold while I call my wife to see if she wants me to port this number somewhere.

FAKE CALL THE WIFE

Me: You have to help me out here I am trying to keep my life as simple as possible, but she wants this phone.

Sprint: Hold on.

Sprint: Here is what I can do – I can’t touch your eligibility dates but I can provide an $80 credit to your account for signing up with another 2 year contract.

Me: Are you sure this won’t affect the money I get off when I get a new phone?

Sprint: Yes.

At this point I could just tell they pretty much called my bluff because I know (since I researched the hell out of this topic) I can’t get anywhere near the deal I have with Sprint, however, the offer has me interested.  I ask them to note my account of the offer and I would talk to The Wife.  When I told The Wife the conversation she knew it was the right call to stay with sprint and let the wants wait till January of next year.  I called them back a few days later and took my $80 to extend my contract.

Moral of the story: READ PERSONAL FINANCE BLOGS!

20 Responses to How I Saved $80 with Sprint and Why You Should Read Personal Finance Blogs

  1. A few months ago I got them to give me a $25 credit and a free Airrave (signal booster) in the house, which was prone to frequent drops. It’s definitely helped and considering they normally charge $5-10 a month for that device, it is saving us in the end, and I guess I probably shouldn’t push my luck with this one, especially since it amounts to less than two bucks a month for us.

  2. I have to say sometimes it just comes to saying something. I know that with verizon usually just saying that I am able to get a lower price results in some type of savings or discount. Usually I let my wife haggle with companies and just sit back and look at the savings or free cases etc.

  3. Getting $80 out of Sprint is testament to your negotiation skills. I was a customer for five years and was seeking a $100 credit for an upgrade on a family plan line. Went through customer retention two or three times and they were willing to give up a customer of 5 years over $100. They’re customer service makes airline customer service look good.

    • I have done REALLY well negotiating with Sprint in the past. Check the links in the post.

      You just have to be calm…once you get too emotional your goal is dead

  4. way to go evan! Right now i’m not staying because i’m month to month with a discount and 2 phones that recently had a system update. Though I’ll get a new phone at some point, I’ll probably pay cash because I like going month to month and I still have unlimited data (I have vzw)

    • VZW is so damn expensive! I literally fight with friends over it, their excuse is always “best service” which is so subjective since I never seem to have a problem.

      • VZW does have the best service — in my experience — when you’re in small, rural towns in places like Oklahoma or Arkansas. In bigger cities like NYC, Chicago or Atlanta, it doesn’t make a difference.

        My partner Will has to travel to the rural Midwest and rural South for work frequently, so we pay the high VZW rates. Its a little aggravating to see such a huge bill each month, but its worth it for the coverage.

    • Why do you say that? Any experience? I don’t think they are God’s gift to cells but people who own them seem to love them.

      I actually hate most apple products b/c I feel they are overpriced.

  5. I read this with interest as I have Sprint and like your wife, plan to buy an IPhone for my next phone. I intend to wait until my contract is up in June and switch to AT &T based on the reported slower network speeds on Sprint (with the IPhone). Some of the user comments on their website are pretty damning. Are you worried about the network speed?

    • I don’t really worry about the network speed only because I have never had a problem.

      I do know that is T is that much more money I probably couldn’t justify the switch

  6. That’s awesome. I just dropped AT&T which I’ve had since 1999 ( I had an old grandfathered plan) to move to another provider for only $40 a month unlimited talk, text, web. :) Oh, and tax is included. Loving it.

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