TransUnion Settlement

I have absolutely no idea when I decided to “opt in” the TransUnion Class Action Lawsuit, but a couple days ago I received my settlement.

TransUnion Class Action Lawsuit

Apparently, TransUnion was a bad credit monitoring agency and allegedly violated the Fair Credit Reporting Act.  Specifically, Plaintiffs claimed that TransUnion sold private information which it wasn’t allowed to sell.

This suit was a Class Action, which, according to Class Action World is,

A Class Action is a civil lawsuit brought on behalf of many people who have been harmed in a similar manner. A class action cannot be prosecuted unless at least one person harmed by the conduct is willing to serve as a class representative (Lead Plaintiff).

There is a much better definition on Wikipedia, but it is technical and starts quoting Federal Procedure Code, so we will go with the one above.

As part of the Settlement I was given the following options:

  • File an individual lawsuit against Defendant(s) for claims related to target marketing and prescreening: You can also signup for six months of credit monitoring.
  • Sign up for six months of credit monitoring services: You can also register to receive a possible cash payment in the event of a cash distribution or file an individual lawsuit against the Defendants.
  • Sign up for nine months of enhanced credit monitoring services: You will not receive any further benefits, including a cash payment, and you will not be able to file an individual lawsuit against the Defendants.
  • Register to receive a possible cash payment: You can also sign up for six months of credit monitoring; however if you receive a cash payment, you cannot file an individual lawsuit against the Defendants.
  • Do Nothing: You won’t get any benefits. You will keep your right to sue the Defendants individually (see the detailed notice and Settlement Agreement for more information).

I will be completely honest – I have no Idea which one I chose, but considering I received the below e-mail and I like to think I know myself, I chose some sort of monitoring option.

As part of the settlement I received the following e-mail:

Dear Class Member:

As part of the terms of your Class Action Settlement with TransUnion, you’ve received a nine month enhanced subscription to TransUnion Credit Monitoring, fulfilled by TrueCredit. Register now and start enjoying the benefits of credit monitoring right away! You’ll get:

The ability to lock your credit report so third parties, such as lenders or other companies, will not be able to access your credit report without your consent (unless allowed by law);

Unlimited daily access to your Trans Union credit report and credit score;

Credit monitoring with email notification of critical changes to your credit report;

A suite of insurance scores; and

A mortgage simulator service.

Ready to get started?

Your registration number is <XXXXXXXXX>. Be sure to enroll soon as your registration number is only available for a limited time.

Just click here and enter your registration number and you’ll be on your way to credit monitoring!

Sincerely,

TransUnion List Class Action

Settlement Administration

Do not respond directly to this e-mail, as this inbox is not monitored.

Well it was relatively simple to register for the class action settlement, and boom I had access to my credit score from TransUnion.

I was happily surprised when I finally got my credit score.   While I routinely check out Credit Karma, and review my Free Annual Credit Reports, I never take advantage of the up sell on the score itself since it doesn’t matter right now (not moving anytime soon, have no CC debt and not buying a car).

Did you participate in the Class Action Suit? Have you received your settlement?

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About the Author

I am a 30 year old happily married guy, who lives with his wife, dog and amazing son on Long Island. As long as I can remember I have had an interest in economics, taxes, politics and personal finance.

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197 Responses to TransUnion Settlement
  1. Keith
    December 15, 2009 | 5:41 pm

    How did you know that the email was legit? I rec’d a similar email with similar but not identical language and was hesitant to give my social security #.

  2. Jim
    December 15, 2009 | 6:48 pm

    I had the same conern as Keith

  3. Evan
    December 16, 2009 | 9:54 am

    HA Funny that you both said that!

    When I received it I was worried, so first thing I did was google it, and found out that the settlement was in fact true.

    Then I searched my old email and found that I had in fact signed up for it 18 months ago.

    Then I looked up the domain and found it was in fact a TransUnion domain.

  4. Maddog
    December 16, 2009 | 12:18 pm

    Thanks for this. I got the same e-mail and suspected that it might not be legit. So I’ve Googled around and found this blog. Of course, even this blog could be part of the conspiracy to get me to give up my SS number! Just kidding.

    • Evan
      December 16, 2009 | 12:26 pm

      I PROMISE I am not part of any conspiracy! Except the little one about the Illuminiti taking over the world.

      If it is a scam lol then I have been scammed – but a google search (where you found me) also has links from kiplingers, cnn, etc.

  5. Lil Lady
    December 22, 2009 | 2:00 pm

    This is legit. I just called transunion and customer service confirmed that the email is from the settlement.

    • Evan
      December 22, 2009 | 2:04 pm

      Probably what I should have done from the beginning!

      How was your score?

  6. Jasa878
    January 5, 2010 | 5:16 pm

    This link is very legit. I logged onb a few minutes ago and now have full access to my credit details

    • Evan
      January 5, 2010 | 5:18 pm

      Thanks Jasa! It worked fine for me too.

      Was everything correct? Score where it was supposed to be?

  7. Ken
    January 6, 2010 | 11:16 am

    I too received the email 1/4/10 but I receive an error that my registration code isn’t valid. Anyone having a similar issue?

    • Evan
      January 6, 2010 | 2:03 pm

      Ken,

      I had a problem signing in afterwards because it is from a different website (NOT just the truecredit website). Could that be the problem?

  8. Ken
    January 6, 2010 | 7:33 pm

    Oddly, everything now works and I’ve since logged in and gotten my information. It may have been my employer network causing something to misfire, or maybe the TU site was having issues at the time. But looks like I’m good to go now, thanks.

  9. Ed
    January 12, 2010 | 3:44 pm

    Funny, I had the same concerns and got here too. Does the link take you to:

    https://settlement.transunion.com

    • Evan
      January 12, 2010 | 3:49 pm

      Well Ed I am glad you found me…but I hope you’ll take a look around?

      Yeah that is the link people are wondering about

  10. Fran
    January 14, 2010 | 2:00 am

    I too recieved the email this week and when I try to log in, it stated the registration number was incorrect. I guess i will wait and try again, maybe it is there website updating.

    • Evan
      January 16, 2010 | 10:51 am

      Did you get it to work?

      • Fran
        January 16, 2010 | 3:09 pm

        tried and tried no luck

        • John
          January 28, 2010 | 6:22 pm

          I got a different registration number in my settlement e-mail than the registration number I was originally assigned. Try the originally number and you should get registered.

          I think wrong registration numbers are being e-mailed.

  11. Michael
    January 16, 2010 | 7:39 am

    Can’t believe the variability between scores! Middle-aged married male, mortgage paid for, and only expenses are revolving credit on two cards (no where remotely close to 30% of limit and no balance carry over each month) and one car note for daughter (current). Score is 50 pts. less than Experian from just 2 weeks ago (>800 then). Says I have too much available credit (remember, you’re told not to close out old accounts) and I need more credit cards (I use two, MC and Amex). I see that they still have my parents address listed as a prior address (never lived there). I don’t have a lot of respect for this company but unfortunately they do count as one of the big three.

    • Evan
      January 16, 2010 | 10:56 am

      Michael,

      I wouldn’t worry about it too much. You seem not to know need credit and if you don’t NEED credit it doesn’t matter too much.

    • nick
      December 19, 2010 | 2:49 am

      You can call your creditors and lower the amount of your maximum limit. Hope this helps

      • Evan
        December 19, 2010 | 8:20 pm

        Nick,

        Thanks for stopping by not sure he still needs help he wrote that comment in January!

  12. Fran
    January 16, 2010 | 3:07 pm

    Evan- No I have tried everyday this week and it keeps saying my code is invalid- very frustrating and I am not sure who to call, anyone have an idea? Thanks

    • Evan
      January 17, 2010 | 12:51 am

      Fran,

      I am sorry – no clue about anything. I don’t work for any of the companies mentioned.

  13. Barbara
    January 18, 2010 | 12:57 pm

    Fran:

    You can reach Tran Union Customer service at:

    888 259 6849

  14. Neil
    January 21, 2010 | 1:54 pm

    Trans Union is not honoring most claims. They refuse to verify your identity if the only information on your report is credit card information. They want you to fax them additional information including a copy of your photo driver license. What kid of and idiot would do that? How do they verify the photo ID over the internet? They start the clock running when you attempt to apply based on the email they sent you but refuse you access saying they can’t verify your identity. I asked them to mail me at my home of record or to get my phone number from information and call me back. They refused. They are not acting in good faith.

  15. Aaries
    January 27, 2010 | 11:34 am

    I was apart of this also but lost the email that was sent to me. I just signed in using the link ED provided and my claim registration number and I’m in. This came at the perfect time since I just went through a bankruptcy and was interested in how it affected my score.

    • Evan
      January 27, 2010 | 11:42 am

      How did it affect your Credit? I’d love some details

  16. Kim Williams
    January 28, 2010 | 7:01 pm

    My husband and I registered for the Transunion Class Action suit. We both received emails (he is in Iraq) but he apparently accidentally deleted it, does anyone know what he can do?

    • Evan
      February 1, 2010 | 9:27 am

      When I had trouble all I had to do was call the TruCredit people.

      Good luck

  17. Mary
    February 1, 2010 | 1:38 am

    The registration e-mail states a suite of insurance scores as part of the settlement benefits. Yet TransUnion wants $9.95 for these items.

    Anybody else, same thing?

    • Evan
      February 1, 2010 | 9:27 am

      You aren’t reading it correctly. TransUnion just settled so their stuff is free – everyone else’s you still have to pay for

  18. TommyTJ
    February 16, 2010 | 5:25 pm

    Am I the only one whose Registration doesn’t match and get the following message: The registration number you entered does not match the one previously assigned to you. Please re-enter.
    Anyone know how to fix this? A telephone call to TrueCredit resulted in the telephone shuffle and of course Trans Union doesn’t provide a telephone number under Customer Service. Thinking Cookies might be the problem I deleted them in IE and Firefox but that didn’t help. I’m looking for suggestions.

  19. Ned
    March 5, 2010 | 9:50 am

    I receive monthly an email from: “settlement.transunion.com”. Subject: monthly update for NED: Your credit alert & ID protection program.
    There is never a message or any other information included or attached. Reply always brings the message “this email box is not equipped to handle customer inquiries” I find no phone number on the TRANSUNION web site to address this. Suggestions ?

  20. FinEngr
    March 12, 2010 | 1:41 pm

    Evan,

    Like the bottom bar with posts & comments, is it new?

    Also on the bandwagon for this, the initial opting in was over a 1yr ago I think.

    Class Action Suits are awesome. Like free gambling! The other one was the foreign transaction fee on credit cards. If you hear of anything new and exciting – pass it along!

    • Evan
      March 12, 2010 | 9:45 pm

      Completely Agree! Love the random letter from Class Action Suits. The Wife got one years ago – check from tmobile.

      Did you take advantage of the settlement? How did your credit report look? Everything you expected?

      • FinEngr
        March 13, 2010 | 3:12 pm

        I did. Yeah it was fine. Although I wish I would have saved it for later. The trial period starts as soon as you accept. Since I haven’t much credit action recently…there’s nothing new to report.

        Side function – they allow you to freeze 3rd party inquiries.

  21. Thomas
    May 6, 2010 | 9:51 am

    I’m glad it wasn’t a scam and you were able to get your score…..these days you have to be really careful about responding to such emails. Checking the domain is a great way to avoid spam.

  22. Chrislee
    July 21, 2010 | 11:21 am

    Excuse me but one’s credit score really does matter, even if you don’t need a car loan.. My homeowner’s insurance just spiked 26% due to a credit score. Wait for it…..auto insurance is next!

    • Evan
      July 21, 2010 | 12:34 pm

      How did the homeowner’s insurance know that your credit score went down?

  23. Noah
    July 30, 2010 | 1:09 pm

    Funny how people talk about getting their settlement chcks, but fail to post the amount of them. I will pass on a $3 check. Not worth the time or effort, and these attornys will take at least $70 mil of the $75 mil settlement.

    • Evan
      July 30, 2010 | 1:37 pm

      Noah,

      As I indicated above, I actually didn’t take the check I took the free credit montering option.

      Thanks for stopping by I hope you check out other parts of the site.

    • CPS Chic
      September 15, 2010 | 3:56 pm

      I signed up for this also but I don’t ever remeber getting an email or a check! $3! That is a joke and a waste of time. I seriously hope you were just kidding! Did anyone else get any so called “settlement”? If so, please share the amount…just wondering if it’s worth a stamp writing to them to ask about it.

      Thanks!

  24. don
    August 1, 2010 | 5:53 am

    I fail to see a fair value of restitution from Trans Union. Providing free credit monitoring is capitalizing on a service that should be provided for free, to protect your information from the possibilities of their wrongful actions. This private LLC, physically has possession of the most important financial asset you will ever own. And for a short time they are offering you the permission to protect it, followed by a fee for life to protect a possession that is your write to own. And then, your life history (possession) is sold and you have no rights to any royalties.

  25. JP
    August 11, 2010 | 6:48 pm

    Here is what I don’t understand. There is a group of lawyers that are advertising on TV where I live saying that you can still make a claim against the judgement. The reason I find that strange is because all the websites and court documents I see say that the lawsuit closed to new participants in 2008. How can lawyers take on new clients for this suit? Does anyone know how that works?

    The site for the lawyers is tuclaim.com and that is saying that the deadline is 9-17-10. The site does mention post settlement claims but the whole thing sound fishy to me.

    • Vb
      August 17, 2010 | 4:10 pm

      I am wondering the same thing, which is what brought me here.

  26. Bob
    August 21, 2010 | 10:05 pm

    The fact that you received an email is one of 2 things: 1. Amade up story so people click on your affilliate link. or 2. You really don’t know better and you thought that email spam was legit.

    The lawsuit is done through regular old snail mail via attorney which requires your real signiture and is not done through email.

    • Evan
      August 22, 2010 | 1:52 am

      I have no affiliate links within the post AND that email I received wasn’t spam and I have been receiving my settlment for the past 10 months…not really sure what the point of your comment?

  27. Bob
    August 22, 2010 | 10:52 am

    You have been Receiving your settlement for 10 months? Well that is different from the 6-9 months you wrote in the article.

    The point of my comment was obviously to inform people not fall for any email scam or spam. If someone did already or does sign up for the credit monitoring under the terms in your article, they forfeit the right to get any money they could be entittled to.

    If someone wants to be a part of the settlement they would be much better served if they would seek an actual attorney.

    As far as links…. There are google ads and afilliate links all over this webiste. I know its normal, but no reason to deny it.

    • Evan
      August 22, 2010 | 11:26 am

      You are right about the date. Sorry about that.

      This post was about my choices….I think I highlighted those choices pretty well (possible cash/right to sue/the service). Scam and Spam is different than making a choice you may differ with.

      As far as working an attorney, I am all for it! I don’t think I stated otherwise, like I said, this post was just about my experience with it.

      Adsense and affiliate links are two very different things.

  28. ladygirlygirly
    August 26, 2010 | 4:35 pm

    I just viewed the videos from this law firm out of San Antonio, TX about the transunion settlement for $75,000,000 – they want to represent you. They send you to this website called tuclaim.com? What’s up is this legit. There deadline is for September 17, 2010. I also seen there commerical on television.

  29. cindy
    August 27, 2010 | 3:36 pm

    how much are people starting to receive in their Transunion settlement? less or more than $1000.?

  30. Deborah
    August 28, 2010 | 2:33 pm

    Is this for real or not. Was told to check it out. My credit was totally destroyed and I have not had any for many years because of false information on my credit reports. My identity without doubt has been hijacked. Is it still possible to make any sort of claim?

  31. Jon
    October 20, 2010 | 10:25 am

    I signed up for the cash settlement but have not heard anything about when its supposed to really be distributed. The website still has the old information and the toll free number to call does not have any new information either. Have we been forgotten, has anyone received a check as of yet? Is there any way to contact the lawyers to see?

  32. [...] anything substantially higher than when the loan was created.  However, since I am part of the TransUnion Settlement and get my credit score and report free until September 2010 I check it every once in a [...]

  33. Lisa
    December 8, 2010 | 10:51 pm

    I just received an email from the attorney day before yesterday:

    I hope you are well. I wanted to give you an update regarding your TransUnion $75 Million Settlement Fund Litigation claim.

    We have filed an individual lawsuit on your behalf against TransUnion in the Justice of the Peace Court in Robstown, Nueces County, Texas. Your Cause No. is ********** We are now in settlement discussions with TransUnion. Our first settlement conference was held in Chicago on November 29, 2010 before Magistrate Judge Michael T. Mason. Good progress was made and additional conferences are set for December 6, 2010 and December 13, 2010. We are optimistic that a settlement will be reached in the near future.

    TransUnion made it clear in our initial settlement conference that complete and accurate client information is a requirement of settlement. In order to ensure that you are eligible for potential settlement funds, we need you to click on the link below and verify previously submitted information and provide critical missing information.

    Review your information carefully; if your information submitted is incorrect or incomplete you will not be eligible for settlement money. As a result, please verify all previously provided information is spelled correctly, confirm your date of birth is accurate, and confirm that we have a valid social security number. This information is needed so TransUnion can verify you had consumer debt or credit between 1987 and 2001. Rest assured your information will only be used to determine if you qualify for settlement funds and not for any other purpose.

    Once you have confirmed all information is accurate and nothing is blank, hit the Submit button. Note: You MUST hit the Submit button even if you did not make any changes.

    NOTE: If you share an email address with someone, please make sure you are updating your claim and not someone else’s. Every client will have a unique link.
    IF YOUR INFORMATION IS INCOMPLETE OR INACCURATE, YOU WILL NOT RECEIVE ANY COMPENSATION IF THERE IS A SETTLEMENT.

    Please check and submit your information no later than 12/31/2010.

    Thank you,

  34. Barry
    December 15, 2010 | 12:25 pm

    Lisa,
    I also recd the E mail from the attorney. I did a little research and found that the “Individual Lawsuit” was filed in Nueces County TX in small claims court. You can Google it and go to the clerk’s site and put in your case number the search bar and it will show your case on file. Incidentally small claims is capped at $10,000 in Texas. Hopes this helps you.

  35. Sandy
    December 15, 2010 | 11:10 pm

    I received the same email Lisa and Barry. I was hesistant to connect to the link and send my ss# and have not done so yet. So are you saying it’s legit or not?

  36. Barry
    December 16, 2010 | 6:30 am

    Its legit. I went to the Nueces County Clerks web site and used their search engine and found my case on file. As far as what the attorney’s will take from any settlement I haven’t a clue. I look at it this way a dollar more than I had before so it can’t hurt. I will say don’t get your hopes up too much. I had another “Class Action” suit with Expedia over a cruise my wife and I took in 2005. I recd a check in June 2010 for 2 cents…LOL needless to say didn’t cash it only framed it!

    • Evan
      December 16, 2010 | 9:50 am

      @Sandy & @Barry

      I am glad you 2 were able to help each other. I have no knowledge of this second round since I just settled the moment I received the first letter.

  37. Barry
    December 16, 2010 | 11:02 am

    Evan was it a good check?

    • Evan
      December 16, 2010 | 11:10 am

      Didn’t get a check took 1 year of free monitering…

  38. Lisa
    December 16, 2010 | 6:33 pm

    I sure don’t want free monitoring; show me the money! As I recall from the attorney advertisement, you could receive between 100 and 1000 dollars per occurence; since I had a mortgage, a couple of car loans and credit cards during that time period I figure it might actually be more than 2 cents LOL.

  39. Jerry
    December 20, 2010 | 9:52 am

    Come on guys. Exactly how much did you receive in cash?

  40. Betty Jane
    January 17, 2011 | 1:45 pm

    I submitted information for this lawsuit. How do I find the status of the suit and where I stand personally? Does the lawyer update by email?

  41. doug devries
    January 19, 2011 | 11:23 am

    Well I had refinanced my mortgage three times had two equity loans and over the years in question 35 assorted credit cards.Two car loans and so many credit card offers in those years i could fill the back of my pickup.So what does that mean i will get a cash settlement of a dollar.

  42. CURTIS
    April 7, 2011 | 11:23 am

    HAS ANYONE RECEIVED ANY COMPENSATION FROM
    THIS SETTLEMENT IF SO APPROX. HOW MUCH
    AND WHEN YOU RECEVED IT . I’M STILL WAITING FOR MY CASH SETTLEMENT.

  43. Lisa
    April 7, 2011 | 11:27 am

    I haven’t heard from the attorney since December so I’m still waiting too.

  44. Barb
    April 14, 2011 | 6:21 pm

    I also haven’t received an email since December. I’m in the waiting boat also.

    • enoch
      April 15, 2011 | 6:20 pm

      I e-mailed the attorney for an update and received an e-mail that litigaton was still on going.

  45. doug devries
    May 6, 2011 | 5:11 pm

    Last time i Heard anything was November. I heard we were suppose to get 100 to 1000 per incident and the lawyers charge 40% so far nothing .Might get my bucks next year after the Lawyers drag it out for a year.

  46. Lisa
    May 6, 2011 | 10:03 pm

    doug, you may want to send Ryan Thompson an email if you didn’t get the April update; sounded like we are going to get resolution in the next couple months.

  47. doug devries
    May 7, 2011 | 10:45 pm

    Nay word on how much we are getting or it still based on the 100 to 1000 per claim

  48. doug devries
    May 7, 2011 | 10:45 pm

    any word on how much we are getting soon and is it still based on the 100 to 1000 per claim

  49. Lisa
    May 8, 2011 | 9:39 am

    He didn’t really say because they are still haggling with Trans Union; if you didn’t get an email you really need to contact the law firm because it was supposed to go out to everyone that the firm is representing in this matter.

  50. doug devries
    May 16, 2011 | 7:07 pm

    Got that email in december,wrote to them a week ago no reply

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