In recent years the internet has literally taken over our lives. We keep in touch with friends near and far via social networking, find entertainment via gaming or streaming and we learn from both credible and not-always-so credible websites. At work internet access is essential to keeping up with a changing business world, whether it’s being able to quickly upload or download files, have instant access to emails or to use video chat programs such as Skype. To run an effective workplace these days it’s crucial that you have a fast, reliable connection that will suit your needs and ensure there’s never any down time.
Choosing a business internet supplier is an important move. Unlike suppliers you use weekly or monthly, your internet connection is a constant – it will run all day every day. So it’s important to look at customer service ratings and read reviews. Which? is a good source of information as it is a third-party and impartial resource listing pluses and minuses to each plan. Take the time to consider what you really need and want. For example, if your business runs through the night, you want a provider who has local call centres that are open 24 hours to answer any questions you have.
If you run your business from home then you might be tempted not to bother with business internet and just opt for a home broadband package. However, the chances are a home broadband connection just won’t be suitable for your needs. Keep in mind that peak time caps and broadband limits often haunt you just when you need to download a large file. For larger businesses that plan to use a lot of bandwidth and need instant access without restrictions, a dedicated line may be the way forward. It is an expensive option, but could be a worthwhile investment.
What will we be doing in five years? It’s anyone’s guess. Only 20 years ago faxes were more common than emails and personal computers were a rare luxury. When you sign up to a plan, check the supplier’s track record when it comes to technological advances. The technology game changes quickly and you don’t want to be caught in the dust when it does. Before signing a contract check that the supplier has been on target with updating its services, so you don’t find yourself stuck in a two year contract and five years behind the technological timeline.